Reviews

Star Rating:

***** Island Express Charters is rated 5.0 out of 5 stars, based on 87 reviews!

  • *****

    I have been using this service as long as it's been around. Anytime we've had weather problems, boat problems. These guys got us to our island! Now I rely on them solely to get me to the Islands and unlike my boat, they have never fail me.

  • *****

    Great service

  • *****

    Highly Recommended!

    Our family has had the pleasure of using Island Express Charters for several trips, and each experience has been exceptional. Most recently, Brayden went above and beyond to ensure that our trip was not only safe and enjoyable but also incredibly memorable.

    I'd also like to extend our gratitude to Scott, who has helped us on a previous trips. His expertise and friendly demeanor left a lasting impression as well. It's clear that the entire team at Island Express Charters is dedicated to providing top-notch service.

    Thank you to Brayden, Scott, and the rest of the staff for consistently exceeding our expectations. We look forward to our next adventure with Island Express Charters!

  • *****

    The Island Express owners and crew are absolutely the best.
    Not only is the service they provide awesome (theyll get you to the destinations that not everyone will take you to), they really go out of their way to help you out.
    Choose Island Express every time!

  • *****

    They make living on the islands a lot easier. A very dialed operation. Always on time and very easy to work with.

  • *****

    Great service

  • *****

    We have been enjoying Island Express for many years now. They are experts at navigating the San Juan Island, they are courteous, professional, responsive, and always punctual.
    I just cannot say enough great things about them!

  • *****

    We have worked with Island Express for the past 5 years! They were a tremendous help when we moved from California to Decatur. Helping us navigate ourselves and our many belongings. Island Express has a schedule you can depend on plus many more options. They transport us, help us with excess trash and even bring us food and necessary meds. Meghan and Scotty are very hands on which translates into a crew that has the same work and moral ethics. Great company to work with

  • *****

    Very friendly staff. Boats are well maintained.

  • *****

    Was awesome to do business with! We had paid for a round-trip fare and mistakenly not provided our return time as we would be leaving with a group that was already there. They were super awesome to work with consider the last-minute addition and were very accommodating.

  • *****

    A wonderful solution to and from our cabin on Obstruction run by wonderful people who always have a smile, but who wouldn't if your job is driving a boat in the San Juan's.
    Ownership is fabulous and I wish them the best success.
    Beach drop off and pick up, special deliveries, construction material and trash haul away, they just do it all. I typically take my own boat but find if weather is a worry this option eliminates the stress. It has opened options to go for many family members who don't own a boat large enough to cross Rosario Staight.
    Perfect, perfect, perfect.

  • *****

    Took the trip to Vendovi with Island Express and Skagit Guided Adventures and they were great! They took us by great birding spots and even slowed down so we could see a pod of Orcas!

  • *****

    Nice people great ride! If we dont take our own boat, we take them to the island!

  • *****

    Amazing customer service, ease of access & scheduling, and convenience. Island Express is a phenomenal service for the transport needs to the outer San Juan Islands - especially with the frequency of daily runs available throughout the year.

  • *****

    The team at Island express is awesome and always prioritizing customer service! The boats are fast and can take you to any island. I always recommend calling them first.

  • *****

    Excellent service. Great crews. Get you to all of the San Juan islands not just the ones served by the state ferries.

  • *****

    These guys are all very nice. The boats are in great shape.

  • *****

    We love having Island Express available to visit our remote cabin. Good staff and great community feeling on the boats. You need to give them time to get back to you about scheduling but if you build that in to the process it's not a big deal. I leave a message and usually hear within a day or two.

  • *****

    Great operation. They get into the spots other boats can't. If you leave a message they will get back to you with in 2hr. As long as you treat this service like you would an airline trip or train schedule and show up on time then you experience will be great. If you are late you will be left behind. They have many stops at times and need to leave on time so as to get people to where they want to go in a timely manor.

  • *****

    Great service. Easy to use. Friendly staff.

  • *****

    Outstanding promptness and great speed
    Very reliable service. And always an Awesome crew!!!

  • *****

    great way to ferry dogs, lumber and people to the islands! and even ATVs if need be. all of the operators are so amazing and helpful. just all around amazing business

  • *****

    Pleasant people to deal with. Nice boats and very helpful and knowledgeable about the area.

  • *****

    I've been using the water taxis for over 30 years. The current owners are by far the best. Incredibly great
    Thanks, Speed

  • *****

    Professional. Punctual. Friendly and careful with your valuables.

  • *****

    I've taken the charter multiple times and the crew is always amazing!

  • *****

    Dependable, friendly and safe. Great way to travel!

  • *****

    Been using IEC to get out to the island for work, super nice people and always accommodating.

  • *****

    They were a bit late, but let us know beforehand. Super nice staff all around. Their wide, landing craft ramp made it easy on and off at the marina, then at our beach landing.

  • *****

    Breath of fresh air. Been on Paraclete taxi the last few years and I am happy to have made the switch.

    My first time with Island Express was exactly what I needed. They left on time, not early, and made their drops without delay.

    Friendly pilots and crew. I will look forward to next time!

  • *****

    Scotty and Megan are awesome. Super helpful crew and lots of options too get you to the outer islands.

  • *****

    Prompt and friendly, excellent private ferry service

  • *****

    Definitely the best water taxi service in the San Juan Islands. Excellent service, friendly, helpful staff, and always punctual.

  • *****

    Very friendly staff. Reserved my spot via text and there were quick to reply and get me sorted.

  • *****

    Reliable, safe transport to the San Juans. The crew is super helpful and efficient.

  • *****

    Great crew and very responsive on reservation requests & changes.

  • *****

    We always use Island Express when traveling to the islands without fairy service in the San Juans. They have always been very friendly, helpful, and the communication is fantastic. They always let us know if they anticipate changes in weather that may affect service, and they make sure conditions are safe for travel. I definitely recommend using Island Express for service to the San Juans!

  • *****

    Great people

  • *****

    Staff superlative, assisted in loading and unloading cargo. Staff courteous. We departed on schedule and arrived in a timely manner.

  • *****

    A great company responsive, and all staff is a pleasure to work with

  • *****

    Great service, schedules and transfers to islands.

  • *****

    Always a pleasure. :)

    Thank you!

  • *****

    Very professional group.

  • *****

    They take you right up to the shore. Really good.

  • *****

    Great people

  • *****

    We always use Island Express when traveling to the islands without fairy service in the San Juans. They have always been very friendly, helpful, and the communication is fantastic. They always let us know if they anticipate changes in weather that may affect service, and they make sure conditions are safe for travel. I definitely recommend using Island Express for service to the San Juans!

  • *****

    Great crew and very responsive on reservation requests & changes.

  • *****

    Reliable, safe transport to the San Juans. The crew is super helpful and efficient.

  • *****

    Very friendly staff. Reserved my spot via text and there were quick to reply and get me sorted.

  • *****

    Definitely the best water taxi service in the San Juan Islands. Excellent service, friendly, helpful staff, and always punctual.

  • *****

    Prompt and friendly, excellent private ferry service

  • *****

    Scotty and Megan are awesome. Super helpful crew and lots of options too get you to the outer islands.

  • *****

    Breath of fresh air. Been on Paraclete taxi the last few years and I am happy to have made the switch.

    My first time with Island Express was exactly what I needed. They left on time, not early, and made their drops without delay.

    Friendly pilots and crew. I will look forward to next time!

  • *****

    They were a bit late, but let us know beforehand. Super nice staff all around. Their wide, landing craft ramp made it easy on and off at the marina, then at our beach landing.

  • *****

    These guys are all very nice. The boats are in great shape.

  • *****

    We love having Island Express available to visit our remote cabin. Good staff and great community feeling on the boats. You need to give them time to get back to you about scheduling but if you build that in to the process it's not a big deal. I leave a message and usually hear within a day or two.

  • *****

    Great operation. They get into the spots other boats can't. If you leave a message they will get back to you with in 2hr. As long as you treat this service like you would an airline trip or train schedule and show up on time then you experience will be great. If you are late you will be left behind. They have many stops at times and need to leave on time so as to get people to where they want to go in a timely manor.

  • *****

    The folks at Island Express are awesome! I've been on several different charter boats throughout the Puget Sound, but Island Express is hands down the best. Genuinely great people that go above and beyond for their customers. I will certainly be booking my next trip with them!

  • *****

    Great service. Easy to use. Friendly staff.

  • *****

    Outstanding promptness and great speed
    Very reliable service. And always an Awesome crew!!!

  • *****

    Breath of fresh air. Been on Paraclete taxi the last few years and I am happy to have made the switch.

    My first time with Island Express was exactly what I needed. They left on time, not early, and made their drops without delay.

    Friendly pilots and crew. I will look forward to next time!

  • *****

    great way to ferry dogs, lumber and people to the islands! and even ATVs if need be. all of the operators are so amazing and helpful. just all around amazing business

  • *****

    Pleasant people to deal with. Nice boats and very helpful and knowledgeable about the area.

  • *****

    I've been using the water taxis for over 30 years. The current owners are by far the best. Incredibly great
    Thanks, Speed

  • *****

    Professional. Punctual. Friendly and careful with your valuables.

  • *****

    I've taken the charter multiple times and the crew is always amazing!

  • *****

    Dependable, friendly and safe. Great way to travel!

  • *****

    Been using IEC to get out to the island for work, super nice people and always accommodating.

  • *****

    Been using IEC to get out to the island for work, super nice people and always accommodating.

  • *****

    Dependable, friendly and safe. Great way to travel!

  • *****

    I've taken the charter multiple times and the crew is always amazing!

  • *****

    Professional. Punctual. Friendly and careful with your valuables.

  • *****

    I've been using the water taxis for over 30 years. The current owners are by far the best. Incredibly great
    Thanks, Speed

  • *****

    Pleasant people to deal with. Nice boats and very helpful and knowledgeable about the area.

  • *****

    great way to ferry dogs, lumber and people to the islands! and even ATVs if need be. all of the operators are so amazing and helpful. just all around amazing business

  • *****

    Breath of fresh air. Been on Paraclete taxi the last few years and I am happy to have made the switch.

    My first time with Island Express was exactly what I needed. They left on time, not early, and made their drops without delay.

    Friendly pilots and crew. I will look forward to next time!

  • *****

    Outstanding promptness and great speed
    Very reliable service. And always an Awesome crew!!!

  • *****

    My husband & I have been using Island Express Charters for years to get to our cabin on Sinclair Island. They're amazing. 2 boats ferrying people to various San Juan Islands, usually the ones not serviced by the Ferries. Decatur, Blakey, Center, Sinclair, and many more. The owner is so nice (Scott, he's new). Scott has kept all the things that were working, improved the things that weren't. We Love the Captains!! Everyone is very nice, helpful & skilled.

    For those of you not familiar, they aren't like a ferry where they have regular published times. You call, tell them when & where, and they will let you know the available times. It's like a personalized ferry. They can often drop you off on your beach if you have a beachfront cabin (not always). Don't forget, the times are very dependent on the tides!!

    The boats are bow-loaders, with a lot of room inside. Very easy to load & unload stuff & people. They are functional work boats though. So don't expect fancy. They can also move cargo for you. Lumber, small tractors, 4-wheelers, etc.

    Very dog friendly!!

  • *****

    Great service. Easy to use. Friendly staff.

  • *****

    This is an excellent provider of transportation services among the San Juan Islands. A family owned business that goes out of its way to meet the needs of their many customers scattered among the various islands that do not enjoy ferry service from the state ferry system.

  • *****

    The folks at Island Express are awesome! I've been on several different charter boats throughout the Puget Sound, but Island Express is hands down the best. Genuinely great people that go above and beyond for their customers. I will certainly be booking my next trip with them!

  • *****

    These guys are all very nice. The boats are in great shape.

  • *****

    Great operation. They get into the spots other boats can't. If you leave a message they will get back to you with in 2hr. As long as you treat this service like you would an airline trip or train schedule and show up on time then you experience will be great. If you are late you will be left behind. They have many stops at times and need to leave on time so as to get people to where they want to go in a timely manor.

  • *****

    We love having Island Express available to visit our remote cabin. Good staff and great community feeling on the boats. You need to give them time to get back to you about scheduling but if you build that in to the process it's not a big deal. I leave a message and usually hear within a day or two.

  • *****

    My Mom and Dad had just passed. So I had a friend in Anacortes help me set up a date and time to schedule a run to Alexander Beach and then down to Biz Point. We arrived from the Tri Cities early and was told that we could leave anytime. I thought that we were going on a small boat and was worried because Mom's sister and husband were a little unsteady on their feet, but so was I. They used a larger boat that was very easy to board and very comfortable with inside seating. Not needed for this weekend. All sun and no wind.

    I really appreciate the young captain for granting our wishes for positioning the boat for a great view of Mom's house, which I had never seen from the water before. And his respect for our privacy. THANKS

  • *****

    I made a reservation months in advance to go to Sucia Island with 18 people after our wedding. The boat was way more spacious than they indicated. There was more than enough room if all 20 wanted to sit inside and there was a lot of room on the bow. They were perfectly on time and even suggested that we come back an hour before sunset so we could be traveling as the sun goes down.

  • *****

    Doe Bay Music Festival is out on Orcas Island (at... wait for it! DOE BAY!), and rather than sit in ferry traffic and drive all over the island, I decided to try the foot ferry. Straight from Anacortes to the beach at Doe Bay.

    Parking at the Anacortes docks was the only issue -- I found some street parking, but had a note when I got back that overnight parking wasn't allowed. No ticket, so I think that was just some local throwing the notes around. Whatever the case, there's a pay lot not too far away.

    The Island Express boat was comfy enough, and they had a special price for folks heading to the music festival. Looks like they also do drop offs and routes to other locations around the islands, so if you're headed to San Juan or elsewhere, don't need a car, and don't want to deal with Ferries, this is a great option.